Tasmanian Safaris Terms & Conditions
Tasmanian Safaris (TASafari Pty Ltd) reserve the right to amend prices, itineraries and tours due to weather and operational reasons. We make every effort to safeguard our clients and their personal belongings. We cannot be held responsible for loss or injury beyond our control.
Travel insurance is not included and we strongly recommend that clients take out their own personal insurance even for travel within Australia.
Booking and Cancellation policy
A deposit of 30% must be paid to secure a booking. The balance of the tour price must be paid at least 15 days prior to departure.
The following fees apply in the event of booking cancellations:
15 days – 30 days notice 30% of tour price, 7 Days – 14 days notice 50% of tour price, 36 hours – 6 Days notice 80% of tour price, Within 35 hours 100% of tour price.
Tours booked through travel agents may attract an additional cancellation fee from the travel agent, please discuss this with the agent directly.
Tasmanian Safaris tours are designed for fit and active people, therefore, clients should consider their health and physical condition. Some bush walks may take in excess of 4 hours over uneven terrain. Participation in some activities may be at the tour guides discretion.
Special dietary requirements and medical conditions
It is essential that you disclose relevant dietary and medical information at the time of booking to enable Tasmanian Safaris staff to prepare for your trip and to ensure personal and group safety during the tour.
What to bring
A comprehensive gear check list is available on request. Some important items we recommend as follows:
Warm clothing suitable for bush walking, including a hat waterproof clothing with a hood (available for hire), sturdy walking shoes sunscreen and a hat, water bottle, warm sleeping bag (available for hire).
Due to limitations in storage space, maximum luggage allowance is 15kg per person. Soft luggage rather than hard suitcases is preferable. Excess can be left at your accommodation or contact us to help you make other arrangements.
Tasmanian Safaris hold a pre-trip meeting on the morning of departure for all tours. The guide will pick you up from your accommodation and present the briefing before departure. As part of the pre trip briefing the guide will conduct a verbal gear check, confirm any special requirements, arrange hire equipment, and each person will be required to provide emergency contact details and sign a Waiver or Liability if you have not already done so. This briefing will ensure that you are prepared for the tour and provide you with the opportunity to ask the guide any questions prior to departure.